Virulent Word of Mouse

December 20, 2012

Managing Complements

Most software companies fall short of perfection, and that’s just the way it goes. It’s routine for most software firms to slap beta on the product and ship.

Most companies aren’t Apple, however. In case you missed it (and if you did, where have you Apple iosbeen?), Apple released imperfect mapping software for the latest iPhone. The Washington Monument ended up on the wrong side of the street. Bus routes didn’t appear in many major cities. Mere glitches for most firms, but for Apple it was embarrassing. The firm has not quite learned how to do beta.

Lost in the ensuing brouhaha was a fundamental economic question. To wit: is it best to own a newly invented and complementary piece of software that works with lots of other software? Even Siri doesn’t have an obvious answer to that question. Let’s consider it. (more…)

October 20, 2012

A Contest to End Robocallers with Technical Invention

Filed under: Announcements — Shane Greenstein @ 9:10 am

FTC Challenges Innovators to Do Battle with Robocallers

Agency Offers $50,000 for Best Technical Solution as Part of Ongoing Fight Against Illegal Calls

The Federal Trade Commission is challenging the public to create an innovative solution that will block illegal commercial robocalls on landlines and mobile phones. As part of its ongoing campaign against these illegal, prerecorded telemarketing calls, the agency is launching the FTC Robocall Challenge, and offering a $50,000 cash prize for the best technical solution.

This is the agency’s first government contest hosted on Challenge.gov, an online challenge platform administered by the U.S. General Services Administration, in partnership with ChallengePost. Challenge.gov empowers the U.S. government and the public to bring the best ideas and top talent to bear on our nation’s most pressing issues.
======
For more information, look here:  http://www.ftc.gov/opa/2012/10/robocalls3.shtm

October 16, 2012

The Prevailing View

Talk to the management at leading technology firms in the same market, and the similarities in opinions are striking. Most hold roughly the same set of opinions, beliefs, and ideas about how specific actions lead to successful business outcomes. For lack of a better phrase, I call this the “prevailing view.”

The prevailing view is an important aspect of every market. It can persist for a long time, and it can change, sometimes slowly and other times quickly. In common speech, momentous changes define the divide between one era and the next.

Where does the prevailing view come from, and how does it shape economic outcomes? That is this column’s topic. (more…)

October 7, 2012

My First Marathon

Filed under: We call it life — Shane Greenstein @ 8:19 pm

Somebody told me that after finishing my first marathon I would feel invincible. I didn’t, not on any mental level. I felt exhausted beyond fatigue, light-headed and delirious, and disoriented. A runners high never materialized, so there was no feeling of elation.  Same issues in the physical realm, as my body also did not feel invincible. My legs were rubber. The calves were tightening. I crossed the finished line and immediately began worrying about preventing nausea from turning into throwing up.

Walking did not come easily. The legs were no longer following mental commands. Adjusting my weight to the outside of my feet, I weakly stepped forward, and began to focus on finding electrolytes and a banana, following a few people in front of me. Experience had taught that these foods prevented throwing up and fainting, even in the absence of hunger.

Someone put medals around runner’s necks, like Princess Leia at the end of the first Star Wars movie. So I got in line, bowed, and received one. I could barely hear the person say congratulations, another sign of the need to return to mental equilibrium. Another person put a covering on the runners to keep them warm, which I accepted passively, like a child weakened by a fever. I had seen these quasi-metallic capes in half-marathons, and knew they worked well. I hope I said thank you, but looking back on it, I cannot recall through the mental fog and haze.

(The covering is in the picture below.)

Cape and medal made everyone look like royalty. Actually, in my disorientation everyone looked like surreal royalty – not Salvador Dali surreal, but much closer to the surreal mix after oral surgery and an ophthalmologist visit. Dentist laughing gas gives that disorienting feel, except the pain did not go away after the race. Ophthalmologists put things in the eye and that distorts the way light enters. Any light color shined, and the reflective metals seemed otherworldly. The reflection off the jackets took on a sheer similar to the shine of the aliens in the movie Cocoon.

I followed the other alien royalty runners, walking forward as a strategy to not faint. Thousands of bananas sat on a table to the right. They glowed in the light, looking like suitable alien food. Someone put items in a bag. Polite aides directed runners forward. I walked and peeled the banana. Equilibrium returned soon, and I headed to pick up my gear so I could get over to the bean, where my family waited. (For those unfamiliar with Millennium Park in Chicago, the “bean” is the big mirrored sculpture pictured behind my kids. It was not far from the end of the race in Grant Park, and made for a central place to meet up.)

If you had asked me a few years ago I would have said that I could not run a marathon. The physical demands appeared out of reach. The Chicago Marathon is considered an easy marathon due to its flat course, but the physical demands lived up to the billing. Twenty six miles is still quite far, too far for even a casual athlete.

Still, middle age hit, and the bucket list seemed to loom more central in my mind, and I started experimenting with novel activities, like training for a marathon and writing a book. I did the necessary training. Nine months of training after a half-marathon last fall reshaped my body. Including the training for the half-marathon, then it was eighteen months of training to get beyond a ten kilometer run to a marathon.

This was the most physically demanding athletic activity I have ever done. I can recall soccer games in high school that went into overtime, but these rubber legs were more rubbery than they were in youth. Hiking to the top of Half Dome from Yosemite Valley and coming back in the same day also produced rubber legs, but the experience was so exhilarating I did not notice, and, again, I did that demanding hike when I was half my present age. Climbing up and down Mount Merapi, a live volcano on the island of Java, did make me throw up, but seeing smoke from the cone at sunrise in fifty mile an hour winds also was the most thrilling moment I have ever experienced. Every prior moment of physical exhaustion came with a quid pro quo.

This was different. This involved discipline and persistence in training, and endurance in execution. The last few miles involved a test of character. I was trying to prove something to myself. Just don’t ask me what. I am still trying to sort it out.

While we are on the topic, I could say this: I am most proud that, despite the rubber legs and fatigue and disorientation, I never walked. I never gave in.

Here is something else I learned: I could not do this alone. Many people helped along the way, and I am very grateful. Jen Brown stands out most of all. She provided constant advice and encouragement, going all the way back to the first half-marathons. She also ultimately provided the key ingredient for the marathon, electrolyte pills from the brand, Nuun, which solved my issue. I call her coach, and she deserves the label.

Other key advice and encouragement came from a couple other accomplished marathoners, Sarit Markovich and David Spak, as well as the runners in the school bus gang, Christina Cripe, Jen Lawless, and Annie Kay Taylor. Thanks to all!

The crowds were great, cheerful and positive and loud. Special thanks to David and Nami, and Phil and Yael for coming out to watch too. (Phil took the picture of me in the race, shown at the top of the blog).

Last and most important, I must thank my family, my wife and kids, and our nanny, Barbara. They played along, let me run, asked about my progress, and left my special foods for me in the fridge. They also made fun of me when I threw up during practice runs at longer distances (due to electrolyte imbalances), which added the right amount of levity to it all. Best of all, they came out for the race, situating themselves at the halfway mark. That earned them a sweaty hug, which nobody seemed to appreciate. It gave me a lift, and I could not ask for better.

Only one more detail and this post is done. My time was 3:40:19, not too shabby for a middle-aged first timer, and good enough for the bucket list.

I have missed ice cream these last few weeks. It is time for a sundae.

October 1, 2012

Does Google get a good ROI in KC?

Filed under: Broadband,Capturing and creating value,Internet economics — Shane Greenstein @ 8:50 pm

What in the world is Google doing with its high speed network in Kansas City? Does Goggle expect the revenue to exceed the costs of building the network? Dave Burstein has some numbers to illuminate the question.

Dave Burstein is a communications junky for the major communications junky. He covers many topics in communications markets, and he obsesses over finding the true facts, not merely the sound bites. Last week he provided an outline of the basic economic parameters behind Google’s investment in high speed broadband in Kansas City, and his notes make for interesting reading about the project.

I would guess that most readers of this space are not junkies. I know how to read what Burstein writes. The purpose of this post is to provide a translation. (more…)

September 8, 2012

Confusion in copyright and video streaming

Filed under: Recommendation — Shane Greenstein @ 8:50 pm

Confused by the latest technology and businesses in video streaming? Goodness knows, I find it hard to keep up with which innovative streaming business is illegal, and which is not. Well, along comes James Grimmelmann to clear up which is which and why it is this way. In case you missed it, let me recommend this post, “Why Jonny Can’t Stream: How Video Copyright went Insane.” It appeared in Ars Technica on August 30.

More to the point, it provides a review of the history of copyright law as it pertains to streaming video. Look, everybody who watches the Internet expects streaming video businesses to show up sometime soon and in droves, but — whew, the experimentation is messed up by the law.

Grimmelmann starts with the famous VCR case won by Sony, and then jumps to the recent CableVision case, a ruling that shaped new business models of several prominent and obscure firms. He shows the relationship between the successes and failures, highlighting iCraneTV, Netflix, Hulu, FilmOn, ivi, Zediva, MP3tunes, ReDigi and MegaUpload. Notably, the law shape the businesses in very direct ways. Many of these businesses closed due to lawsuits. Many survive due to ticky-tack legal loopholes. Sustained tests of user demand are secondary.

After providing a reasonable history of all these firms, Grimmelmann then argues that copyright law is not facilitating innovative activity, but, instead, is distorting outcomes away from anything sensible or efficient. After his rendition of what happened and how the law shaped it, it is hard to argue with that conclusion. It sure would make any sensible observer worry about how a few more poorly thought out decisions involving copyright could set back innovation on the Internet.

Let me not spoil it any further for you. If this post were a murder mystery, we would say that there are many dead bodies in this one. Lots of legal gore appears all across the page. The courts are holding the murder weapon. The mayhem is not over.

I recommend it. Give it a read.

September 6, 2012

Calm Economics

Filed under: Considering topical questions,Essays — Shane Greenstein @ 7:24 pm

Calm economics is a flavor of economics that prizes insight developed under the auspices of calm deliberation. Many participants in tech markets today digest calm economics daily. They know it when they see it in the Wall Street analysis, or during investor meetings, like the ones Warren Buffet conducts.

Look, I call this “calm economics” for lack of a better phrase, but the point goes beyond labels. Despite its pervasiveness, many engineers and managers find calm economics to be elusive. Especially when calm economics uses too much jargon or dry abstraction, readers find it challenging to discriminate between the good and otherwise. Yet, doing so can help formulate a firm’s strategy or analyze the market potential for profitability. Calm economics underlay fundamental questions in a wide set of circumstances.

There is no need to guess at the difference between the good and the pretender. It is possible to be systematic. As a step toward developing recognition for it, this column identifies several symptoms of calm economics done well. (more…)

August 24, 2012

Whitewater, Wimax, and the Milky Way.

Filed under: Amusing diversions,We call it life — Shane Greenstein @ 10:36 pm
Tags: , , ,

Our solar system inhabits an anonymous nub in one of the swirling fingers of the Milky Way. Suburban life renders the neighborhood invisible from the earth’s surface, collateral damage from too much light. Before a dam turned it into a reservoir, the Stanislaus River wandered through the foothills of the Sierras, far from such interference. Lying in a sleeping bag next to that river I first saw the Milky Way as a young teenager. It appeared as a faint background to the brightest stars, as if a spectral highlighter painted the fuzzy line.

I was in that sleeping bag during a whitewater river raft trip, halfway down the Stanislaus. My father had arranged for the trip. Partly as an act of homage to him, and partly to check an item off the bucket list, this August I arranged for two days of white water rafting for my family on the Southern Fork of the American River. I also hoped to show my children the Milky Way.

This post summarizes my family’s summer vacation. Similar to prior posts about summer vacations (e.g., here and here and here), it tells a number of shaggy dog stories about the role of IT – specifically, about choosing the campsite, traveling on the road, and making conversation in a boat. In brief, the post uses my family’s vacation to illustrate the role of information technology in daily life. I hope these stories resonate with you, and I hope you find them entertaining. (more…)

August 5, 2012

Does the clothesline paradox apply to IT?

Filed under: Short observations — Shane Greenstein @ 9:04 pm

Does the clothesline paradox apply to information technology? There is a relationship between the clothesline paradox and digital dark matter, but there is also a subtle and important difference. It is important to keep those differences straight. It makes a difference to several contemporary policy debates.

That will take some explaining. There are some terms to define. (more…)

July 26, 2012

One gig broadband in Chattanooga

Filed under: Broadband,Recommendation — Shane Greenstein @ 8:50 pm

For those of you with an interest in frontier infrastructure, check out this article from Stacey Higginbotham at Gigaom. She wanted to see what *really* high speed fiber looks like in practice, so she went to Chattanooga, which has been running an experiment at the frontier. This quote will give you a feel for the article:

“For the last two years, Chattanooga, Tenn.’s public utility (EPB) has offered customers a gigabit fiber-to-the-home connection costing roughly $300 a month, so I touched base with a group of investors and entrepreneurs who have built a program to try to see what people can do with that fast a connection. So far, the limits of equipment, the lack of other gigabit networks (much of the Internet is reciprocal so it’s no fun if you have the speeds to send a holographic image of yourself but no one on the other end can receive it) and the small number of experiments on the network have left the founders of the Lamp Post Group underwhelmed.”

It is a pretty interesting article. Read the comments too, as some of them disagree with her negative conclusion and offer concrete counter-examples.

« Previous PageNext Page »

Theme: Rubric. Blog at WordPress.com.

Follow

Get every new post delivered to your Inbox.

Join 55 other followers

%d bloggers like this: